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Brigitte Maenhout

~ Life is learning while adding value

Brigitte Maenhout

Tag Archives: resource management

Explosions are imminent

16 Tuesday Sep 2014

Posted by Brigitte Maenhout in Agile Scrum

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agile, business process, business value, economic success, empowerment, highly efficient teams, kanban, Lean, resource management, scrum, scrum master

I have seen it countless times, when faced with a challenge, people, businesses, revert to old, known behaviour. It takes courage to actually stand still, investigate what is right and be brave enough to implement it.

At my current company, we have had a huge success with Agile. When the CTO made the courageous decision to hire a completely new team and a very talented Agile Coach/scrum master, and took on a new project ( with a deadline ) he knew that he was setting himself up for success. And that is what happened. Not only did he deliver in time, the product was delivered with high-quality, by a happy, self organised team.

The last sprint goal was: keep calm. And that was it. Never before had I, or any other team member been in a live release that was so calm and effective, it was almost surreal and it showed us all what Agile can do.

That, was only scratching the surface and it wasn’t even SCRUM to the letter, as with most projects, in reality, there is a balance to be found, it’s continuous improvement, it’s transition towards Agile. But even in this setting, these were some of the side effects.

The team members were actually happy, a sight that you don’t often see in a place of work. Even though countless studies have shown the immense importance of happiness on productivity, loyalty, drive and creativity.

The team had clarity and transparency, again, not 100% but the trust is there, the basis has been set and now, when there are issues or dangers, they get raised fast and we have the ability to react quickly.

The team was a team, everyone knew what they were doing and they helped each other grow.

Now… a project got thrown in with a rush, it had to be delivered in 2 weeks. No product owner, no clarity, no reason why, no agile, it just had to be done and it had to be done quick.

So what has happened? Almost every member of that team and of the other teams working on this project has come to me with frustration, anger, dis-trust in the project, dis-trust in the company and even in other team members. That well-oiled machine got a huge spanner thrown into the wheels and now it’s stuck, it’s at a risk of over heating, explosions are imminent.

So what can we do? As scrum masters, first thing we did is try and create clarity. Force people to stand still and talk to each other long enough to get at least more visibility and get things down on cards. At the same time, manage individuals to keep motivated, keep believing that this is just a spanner and once taken out, we will be running smoothly again. My co-scrum master had the brilliant idea of doing a scrum reset, the perfect time to get back to basics. Together, we set up the process to introduce bitesize scrum (scrumbites) to lead the way back to how it should be. In daily iterations we will get back to basics, diffuse the situation, get everyone motivated again and bring back a productive happy environment.

Well… as we all know, knowledge comes from experience and I think this has shown us again how far we have come through agile and it has shown us that we do not want to go back.

win-win revolution that will see happiness and productivity soar, hand in hand

29 Sunday Jun 2014

Posted by Brigitte Maenhout in Agile Scrum

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agile, economic success, happiness, humanity, kanban, positive psychology, resource management, scrum

As Scrum masters, sometimes, you forget the depths of the impact we are making, not just for our direct teams and organisations, but for the future, we are shaping right now.

The Agile mindset is based on core values that we will need for the survival of humanity.
Sounds quite hefty doesn’t it? Well, it is, and I think it is important that we take the time to stand still and reflect on it.

I was asked this week, by one of my team members, if I saw a future for agile.
I replied by saying; when you look at what is happening, there is not only a future for agile, agile is going to be the future.

In economics, you can clearly see the trend of big companies finally jumping on the Agile train, as they are starting to realise that they need to shape up, or they will get left behind.
It’s like the titanic, they are big and powerful, but they also know that if an iceberg pops up, they will be too slow to turn and the damage will be done, the whole majestic empire will sink, leaving behind beautiful memories of what once was.

Bottom line, to be successful in business, they need agile, but most companies haven’t yet fully understood how big that impact is.
If they want to truly go Agile, it is fundamentally a cultural and organisational change and that can be hard for a company to come to grips with, so they will have a transition phase towards agile.

If they stick with it, they will soon see the benefits and if they see the bigger picture, they will make those fundamental changes.

The straight-forward economic advantages of delivering business values and gaining the trust of their customers back is only one of side of why agile is the way of the future.
Another one that seems to be overlooked, is the fact that human beings are the resources of a company.
And when you look at predictions about the biggest future disability for those resources, it’s depression.
As a company, you can again go two ways, keep things as they are and choose to force your employees into anti-depressives or you can go agile.

Agile creates a pure win-win. No false predictions, just reality, team work and continuous improvement.
In my personal style, I try to combine as much positive psychology in the way our team works as possible.
It is not for nothing that these last years psychology has explored the field of positivity more and more.
When people talk about bringing happiness to teams, it sometimes feels uneasy, as if you wont be taken seriously if you talk about happiness, it’s not seen as professional.

Just remember, happiness, goes hand in hand with professional, as that is the way forward. It brings more productivity, less disease, more creativity… ingredients companies need to be the best.

So have the courage to talk about happiness, as an agile member, you are on the forefront of this win-win revolution that will see happiness and productivity soar, hand in hand!

Yours truly,

Brigitte

PS: I would like to dedicate this post to Jem, I loved the time we had working together and sharing ideas, inspiring each other and awakening the courage to understand the depths of what we are doing, shaping the future, a win-win world! Thank you!

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